Frequently Asked Questions
Q: Will I receive a design proof for my Online Store order?
A: With all Full Graphics Kit orders, we do send out an email with a design proof of your graphics order for you to confirm the design, logo’s, your name and number if listed before we go to print. However, we only send out proofs for full graphics kit orders, not race numbers, phone cases etc.
Q: Can I have my own logo placed on the tank shrouds of an Online Store kit?
A: Yes you can, we have included a section marked 'Extra Item Comments' on the order page. Here you can list any additional changes you want make to the design, e.g adding your own logo to the tank shrouds. If you are using your own logo please email the logo through to us at; firstname.lastname@example.org
Q: Are the graphics going to last?
A: We use only the highest quality motocross materials imported directly from the US. Our decals are tried and tested by our sponsored riders every season to guarantee we’re providing the most durable graphics possible. Normal wear and tear will deteriorate your decals over time, the rate at which this happens will depend on your riding style and how you care for your bike.
As with any sticker product it is extremely important that the plastics surface is properly prepared before applying your new graphics. Every order we ship includes a Graphics Installation Sheet, please read this carefully and follow the instructions step by step to get the best results from your decals.
Q: How long will my order take to arrive?
A: Turn around times depend on your address, your selected postal service and the exact products purchased. Below is a list of the turn around times, from the date ordered until the day your order is sent out from our office in Adelaide, Australia. Please note shipping time is not included in these estimates.
MX Graphics: 1-2 Weeks
BMX Plates: 1-2 Weeks
Seat Covers: 1-3 Weeks
Casual Wear: 1-2 Working Days
Spoke Wraps: 1-2 Working Days
Q: Which Logos can I add to my order?
A: You can list any logo’s you want whatsoever, however, if you list uncommon logo’s please email us with these separately. Obviously MX related brands are the most common e.g, Fox, Alpinestars, Motul, Dunlop, FMF. There are only a few minor exclusions that we are unable to print, including the RedBull logo, the KTM logo, and the Nike Swoosh, due to their very strict licensing laws. We will contact you to resolve any logo issues we may encounter with your order.
Q: What does the option 'Select Number Style' mean?
A: You can select the font type of the numbers that will be used on your kit to add more customization to your chosen design. On the product page, click 'More Photos' underneath the big product photo and you will see a second picture appear displaying the number styles you can choose from.
Q: Can I see what a certain online store kit is going to look like on my year/model of bike, as it is not displayed on my year/model bike on the online store?
A: If you want to see what a certain online store kit design is going to look like on your exact model and year of bike then contact us via the ‘Contact’ page and let us know which design you are after proofed on your bike. We will get back to you with a flat proof of the design in the correct shape to match your bike.
Q: Can i get a shipping cost estimate before proceeding with the order?
A: To get a shipping cost for your order, please follow the steps below:
- Ensure you are viewing our site from a computer, not a mobile device.
- Add all of your desired items to your cart, then click view cart
- Down below the Subtotal, there is a button called 'Estimate Shipping & Tax'. Click this button
- Simply enter your details here, and the site will give you your shipping cost options for the items you have in your cart, to the area in which you have entered.
If you have any other questions, please contact us via the 'Contact Us' page on this website.